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Support Problems updating Sensation XE

Discussion in 'Android Devices' started by Sp33dy1, Jul 16, 2013.

  1. Sp33dy1

    Sp33dy1 Lurker
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    Jul 16, 2013
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    I just got my HTC Sensation XE 6 days ago and yesterday I got a SD card for the phone and I'm trying to update the phone to the 3.33.401.6 software which is 60.61MB and every time I try nothing seems to be happening.

    When I try to install the update from the hboot this message comes up:
    E:Error in /sdcard/Download/OTA_PYRAMID_ICS_HTC_Europe_3.33.401.6-3.32.401.5_R_release_266230n9ouzm6y71s02drn.zip
    (Status 7)
    Installation aborted.

    When I enable signature verification it starts installing to about 25-30% of the bar and then this message comes up:
    E:failed to verify whole-file signature
    E:signature verification failed
    Installation aborted.

    I've tried several things and to try and fix the problem and none of them have worked.

    What's happening? Why does this happen? What can I do to fix this?
     

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  2. Sp33dy1

    Sp33dy1 Lurker
    Thread Starter
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    Points:
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    Jul 16, 2013
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    Australia
    No-one can help? :(
     

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