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Support problems with 3G network and internet connection

Discussion in 'Android Devices' started by chellz64, Jun 9, 2011.

  1. chellz64

    chellz64 Lurker
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    Jun 9, 2011
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    Hello,

    I have just changed my phone from an Optus Plan to Optus Prepaid today (using my old sim card which is a 3G post paid sim). I have a the Europa phone that I bought from UK (unlocked). I am unable to get any 3G signal or use the internet. This phone has been used in Malaysia last week and worked fine. No issues. Now I have been on the phone to Optus and Samsung both of whom cannot work out why there is no 3G signal and why I can't use the internet on my phone.

    I can sms and make calls to other phones with no problem.

    Am I correct to assume that if there is a 3G signal my phone should pick it up automatically?

    Does anyone have any suggestions as I am getting tired to calling ppl who don't seem to know what is wrong.

    Thanks in advance
     

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