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Problems with ebay app?

Discussion in 'Android Apps & Games' started by tumbellina82, Feb 2, 2014.

  1. tumbellina82

    tumbellina82 Lurker
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    Feb 2, 2014
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    I bought a BIN item off ebay using the android app the other day. But the payment failed and I got a message to try again. When I tried again to make payment I got a message that payment could not be taken as the checkout process was completed. I went back to the listing, clicked "buy it now" (again), confirmed purchase (again), and made payment. I got charged twice and now have two lots of goods when I only wanted one. The seller will refund on return but minus P&P.

    I have emailed ebay "customer service" (...cough, cough) and they say I must have double clicked & it is down to me to sort it out with the seller. I'm convinced it is down to a problem with the app. If so I think other people have probably had similar issues and obviously if I can show that it strengthens my case. So anyone else had similar problems or know of where I might find tales of woe from those who have?
     

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  2. Digital Controller

    Digital Controller The Real Bass Creator
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    Sep 5, 2012
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    That is really an issue I haven't heard of before.

    Sounds like customer service is just being lazy. Did you maybe try calling again and talking to technical support or a manager?
     

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