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Support Problems with Hotmail "unable to connect server"

Discussion in 'Android Devices' started by kanuer, May 31, 2011.

  1. kanuer

    kanuer New Member
    Thread Starter
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    May 31, 2011
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    I've had the Samsung Ace for a few weeks and all fine at first.

    Added a Hotmail account and it was easy and workd fine; I was able to send and recieve e-mails perfectly.

    But.....

    I noticed over the weekend that no new e-mails were coming through.

    I am still able to send, but when I try and refresh and pick up new messages I get the message...

    "unable to connect server"

    I've tried removing and setting up again, and get the same issue.

    Any suggestions?
     

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  2. evil_akuma

    evil_akuma Active Member
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    Jan 5, 2011
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    Well I i think it just happens spmetimes. I have it on my galaxy ace and galaxy europa. Just wait a few minutes and try again.
     
  3. kanuer

    kanuer New Member
    Thread Starter
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    May 31, 2011
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    yeah, thats what i thought at first, but its been going on for days!
     
  4. jnewts

    jnewts New Member
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    Aug 29, 2011
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    I am also having this problem but i can receive mail but when i send it stores in outbox and says unable to connect to server. I had my email running fine for three weeks all of a sudden gone like this...
    Can't find help no where not happy
     
  5. Wiz2192

    Wiz2192 New Member
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    Jan 19, 2012
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    Hi all,

    I understand this should be a new thread but i'm apparently not allowed to create one due to SPAMMING....

    Anyway....
    I have a samsung galaxy ace and when trying to set up the email feature i get to the point where i must input my username and password.
    I am allowed to input this data but the options to continue are greyed out...

    Any ideas as to why ?
    And any possible fixes for this ?

    Cheers
    CA
     
  6. gandaran

    gandaran Active Member
    36

    Jul 28, 2011
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    if the options are grey are you sure you typed everything correctly, no misspells?
     
  7. Wiz2192

    Wiz2192 New Member
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    Jan 19, 2012
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    Perfectly sure, all is correct.
    From my memory they shouldn't be greyed out regardless :thinking:

    I am trying to set up a Microsoft exchange account with a Microsoft outlook email address.
     
  8. Wiz2192

    Wiz2192 New Member
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    Jan 19, 2012
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    Turns out it was an APN error, although all APN settings were correct, i eventually received an APN error. Checked with provider for the correct settings and all is well.

    Sending handset back for exchange.

    Cheers for the response either way :D
     
  9. Joelzinho

    Joelzinho Well-Known Member
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    Feb 15, 2011
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    My mom just got this phone and she is having trouble connection her hotmail account. Its giving her the same error message? Any ideas?
     

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