1. Download our Official Android App: Forums for Android!

Support Problems with Samsung Kies

Discussion in 'Android Devices' started by marsb27, Jun 9, 2011.

  1. marsb27

    marsb27 Lurker
    Thread Starter
    Rank:
    None
    Points:
    25
    Posts:
    3
    Joined:
    Jun 9, 2011

    Jun 9, 2011
    3
    0
    25
    Hi all,
    I've just bought my first android phone, a Samsung Galaxy Ace.
    I'm trying to transfer files from my PC to my phone, but my PC doesn't recognize my phone. I read in another forum that I have to download Kies, so I did !

    Kies downloaded successfully and it seemed to install successfully also, the problem occurred when i tried to open Kies. Every time I try to open Kies, it tells me 'Kies has stopped working.. problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'

    I'm running Windows Vista. So far I have found no solution to the problem, I have uninstalled and re-installed Kies many time now and I'm starting to get tired of it!!!

    Any help would be greatly appreciated,

    Thanks
     

    Advertisement

  2. shaaan

    shaaan Member
    Rank:
    None
    Points:
    18
    Posts:
    66
    Joined:
    Jun 6, 2011

    Jun 6, 2011
    66
    17
    18
    Student
    India
    Try running KIES as administrator..
    As it is KIES is crap.
    :mad:
     
  3. janostimar

    janostimar Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Oct 31, 2011

    Oct 31, 2011
    1
    0
    5
    Hungary
    Hi Everybody,


    During the installation of Samsung Kies I get 25 diverse .dll registration problems. I tried to a uninstall and and install it again for many times but the problem always appears. Could anyone suggest me something to solve this ? I would appreciate it very much. Thanks !

    Anyway, I use windows vista (SP2).
     
  4. shaaan

    shaaan Member
    Rank:
    None
    Points:
    18
    Posts:
    66
    Joined:
    Jun 6, 2011

    Jun 6, 2011
    66
    17
    18
    Student
    India
    Uninstall KIES. Restart the computer.
    Then open command prompt as administrator (click start>type cmd>right click on it and presssrun as administrator)
    In cmd type "sfc /scannow" without quotes and press enter. It will fix all dll issues.

    Hit thanks if i helped. :)
     
    janostimar likes this.
  5. babus

    babus Member
    Rank:
    None
    Points:
    16
    Posts:
    44
    Joined:
    Jun 9, 2011

    Jun 9, 2011
    44
    6
    16
    Software Engineer
    India
    In General, Kies is not well designed for Vista. Try with Windows 7.
     
    janostimar likes this.
  6. unimaxguy

    unimaxguy Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jan 24, 2012

    Jan 24, 2012
    1
    0
    5
    Well, I was having the same problem and I had come across your post when I was looking for help on it.

    I was using Windows Vista Home Premium with SP1 then. And then I happened to install the 300-something MB SP2 for Windows and then I started Samsung Kies with the administrator setting, and it did not generate the error message "Kies has stopped working...". I was able to connect my smartphone and all is working now.

    Also, I have Windows XP Pro somewhere, probably with SP2, and Samsung Kies works there.
     
  7. socrates0

    socrates0 Android Enthusiast
    Rank:
    None
    Points:
    53
    Posts:
    418
    Joined:
    May 12, 2011

    If its only for syncing contacts/sms/notes/appointments/music etc then Maybe you should also try out MyPhoneExplorer http://www.fjsoft.at/en/ as I have mentioned elsewhere in this forum it can do everything except update the firmware & visit samsung apps :D
     
  8. bhellsun

    bhellsun Lurker
    Rank:
    None
    Points:
    25
    Posts:
    5
    Joined:
    May 24, 2013

    May 24, 2013
    5
    0
    25
    Hello,
    I donno from when my Kies stopped working. But now when I open it it throws the Kies Stopped working error. Snapshot attached.
    1) I tried changing the version from 4.0 to 3.5 in kies.exe.config - Didnt work
    2) Removed Microsoft .NET framework (2 items) from control panel
    3) Uninstalled Kies and Reinstalled Kies
    4) Even tried Reinstalling older version of Kies.
    5) Removed the line "<supportedRuntime version="v3.5" />" completely as per "http://ramspensieve.blogspot.in/2011/11/fix-samsung-kies-crash-on-windows-7.html" - Even this didnt work.

    Is there something else installed in my system which prevents Kies to work?
    Please help.
     

Share This Page

Loading...