Hi- Ok, trying really hard to just dive in and go with the whole Droid thing after being a bberry user for so long. I have a laundry list of questions, but I don't want to burn you guys out right off the bat so I'll start with this problem: My phone just turns off on it's own. I'll be in the middle of typing, and all of the sudden it will say "HTC error " something blah, blah blah, and completely restart on me. I have plenty of battery left, so I'm not sure why this is happening. I called Verizon and the guy basically told me to exchange it for a different Thunderbolt, because he didn't know why it was doing that. SOOO, question is: Is this normal? Why is this happening? can I fix it? I want to love this phone, really I do, but I must admit I think I'm in over my head right now. Any advice?