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Support "process com.android.phone" has stopped working - HELP please

Discussion in 'Android Devices' started by tripnbili, Jan 8, 2011.

  1. tripnbili

    tripnbili Lurker
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    I just found these forums and WOW! I'll certainly be using them and hopefully contributing as well.

    Yesterday I decided I wanted to clear some text messages (over 10,000 total) and downloaded "Delete Old Messages" from the market to do this. I successfully deleted every message more than 1 week old and it helped my phone lag greatly. But in return I got a bug. I have since uninstalled the app, but it didn't fix the problem listed beloew

    Anytime I receive a call I get the message "process com.android.phone has stopped working" Force Close?

    I can't get any calls, yet I receive texts and emails etc. However I get no notification sounds/vibrates like I should. My led flashes, but no sound. I can send calls fine, but cannot receive incoming.

    Help please!

    Thanks!
     

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  2. JB in AZ

    JB in AZ Android Expert
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    If you are using a custom ringtone, try setting the ringtone to a default ringtone. After one incoming call, re-assign it to the ringtone you prefer.
     
    amit_eighty8 likes this.
  3. Lozer_Kid

    Lozer_Kid Android Enthusiast
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    Doing a hard reset is the way to go!
     
  4. rstacy4

    rstacy4 Lurker
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    This worked perfect for me. Thanks for giving us an answer thats was lost in a see of frustration.
     
  5. amit_eighty8

    amit_eighty8 Well-Known Member
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    thanks JB in AZ ... that's the perfect just set ringtone to the one that exists
     
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