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Support Processes Stop Unexpectedly

Discussion in 'Android Devices' started by gus7silva, Aug 10, 2011.

  1. gus7silva

    gus7silva New Member
    Thread Starter

    Aug 10, 2011
    Riverside, CA
    Hello I am new to the forums as I just bought an HTC Hero off craigslist. So far I love the phone but for some basic functions such as adding contacts I get an error message.

    When trying to add a contact i get this message:

    "The application Messages (processcom.android.mms) has stopped unexpectedly. Please try again."

    When I try to tap the little phonebook on the right when the phone is open I get this message:

    "The process android.process.acore has stopped unexpectedly. Please try again."

    and when I go to settings > about phone > and click on system updates I get this message:

    "The application Settings(processcom.android.settings) has stopped unexpectedly. Please try again."

    Since I bought the phone I already did a factory reset. The problem was present before and after the factory reset. Please help



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