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Pubg Mobile Crashing on Startup

Discussion in 'Android Apps & Games' started by Shehroz Khan, Jun 11, 2019.

  1. Shehroz Khan

    Shehroz Khan Newbie
    Thread Starter

    When I start PUBG Mobile it crashes in a second after I click it. PUBG Mobile shows loading screen & it closes. I tried Clearing Cache & data, closing all other Applications, allowing it microphone permission & restarting device nothing worked.
    Can you guys tell me a suitable solution?
     


  2. mikedt

    mikedt 你好

    Is your phone or tablet rooted or modified in any way? You got the latest version of PUBG?
     
  3. Shehroz Khan

    Shehroz Khan Newbie
    Thread Starter

    No my its not rooted in any way & I do have latest version of PUBG...
     
  4. mikedt

    mikedt 你好

    Provided your device is a reasonable spec, PUBG should work. No idea why it isn't otherwise. Suggest you report the problem to the developer, see if they can help you.


    I've run it no problem on a Samsung Galaxy S7.
     
  5. Shehroz Khan

    Shehroz Khan Newbie
    Thread Starter

    Where can I get help officially?
     
  6. kate

    kate Dreaming of Bugdroid.
    Moderator

    mikedt likes this.
  7. mikedt

    mikedt 你好

    Although PUBG comes from a Chinese developer, Tencent Games. I have to play a special PRC version of it now called "Game of Peace", where the scenario is the People's Liberation Army. Nobody actually dies, there's no bloodshed, anyone who's hit just waves goodbye and fades out.
     
    ocnbrze likes this.
  8. Shehroz Khan

    Shehroz Khan Newbie
    Thread Starter

    I tried contacting them through Mail that you gave & guess what... There was annoying automation. The provided me with some measures & I wrote that I have tried that.. They replied;

    "Hello and thank you for messaging!

    If you have encountered any in-game issues including purchase issues through Apple Store & Google Play, please contact us directly through the in-game support for a faster and more effective way!
    Go to settings from your game -> Tap on the “Help and Support” -> Tap at the top right corner the message icon and fire away!

    *If you are experiencing payment problems when purchasing UC from Midasbuy website, please contact the corresponding channel customer service such as Razer, Codapay, Mol, Gash, etc."


    No matter what I said this message keep appearing...

    Can you guys help?
     
  9. kate

    kate Dreaming of Bugdroid.
    Moderator

  10. Shehroz Khan

    Shehroz Khan Newbie
    Thread Starter

    Yes, My Device is compatible with PUBG & when I try to download from Playstore, just before finishing download it start downloading again from the start. I installed PUBG from latest APK.
     
  11. Download tailed because you may not have purchased
     
    mikedt and maslon like this.
  12. lvt

    lvt Android Expert

    What is your phone BTW ?
     
    mikedt and maslon like this.
  13. mikedt

    mikedt 你好

    You should be able to download and install PUBG from the Google Play Store. It is a large download, so you need reliable fast Internet. If the download was interrupted, Play will try to download the whole file again. I've installed PUBG from Google Play in China using a VPN no problem, but it took a while though.


    If you're trying to sideload a "latest APK" that came from some whatever source, then good luck I think. AF can't really help you with that, forum rules about piracy etc But quite possibly it's doing a validation check, which fails, and that's why it's exiting.

    .
    PUBG is free to install and play from official sources, like Google Play. But it does use in-app purchases for the extras.
     
    #13 mikedt, Jun 13, 2019
    Last edited: Jun 13, 2019
    Unforgiven likes this.
  14. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    huh? can you be more specific? what is going exactly? and how can we help?
     
    ẞør Sø TEā and Mikestony like this.
  15. This game keeps crashing on my P30. I have updated device software and reinstalled it 4 times now.

    Is there a known bug that causes it to crash as soon as you try to run it? I can't even launch the app and get to any screen. As soon as I click on the game icon from home screen -> black screen -> 3 seconds -> crash

    I have a Huawei P30 that has enough everything to play this game, tried clearing cache and data and still won't play. Downloaded from play store and reinstalled few times. Still can't play it. On EMUI 9.1.0 (latest for my device).
     
  16. Shehroz Khan

    Shehroz Khan Newbie
    Thread Starter

    @Divine Abraham
    I posted this thread 70 days ago But I found no solution to it. Lot of people are facing these kind of issues & Furthermore, there are neither tutorials on youtube nor any related forum thread thats why, I created this one. With this new activity on thread, Hope it gets some attention. Thanks :)
     
    mikedt likes this.

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