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Support PUK code for Verizon Galaxy Nexus

Discussion in 'Android Devices' started by Eltebow, Dec 15, 2011.

  1. Eltebow

    Eltebow New Member
    Thread Starter
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    Dec 15, 2011
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    Does anyone know what it is or where i can find it? I somehow locked my SIM and can't find the code anywhere on the box or receipt (nor online under My Verizon). Can't call Customer Service either since I can't unlock my phone. Ayuda!
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
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    Jan 3, 2011
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    Welcome to AF! :)

    If you head here, select residential, then Call Us, you'll be prompted to enter your zip code and it should give you a number to call for customer services.
     
  3. Eltebow

    Eltebow New Member
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    Dec 15, 2011
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    Calling CS is all well and good..if I could use my phone..which I can't..Cause it's locked. I was hoping someone knew the PUK code so I don't have to wait until tomorrow to call from work.
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
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    I believe the PUK code is specific to the phone/SIM Card so you have no option but to contact Verizon unfortunately.
     
  5. pcfens

    pcfens New Member
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    Dec 24, 2011
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    I know its a little late to solve the OP's problem, but for those that might stumble across this thread. Login to My Verizon on vzw.com, then go to My Verizon > My Device. The bottom option to the right of the phone picture should be "Unlock SIM (PUK) Now". Clicking through should give you the unlock code for your SIM.
     
  6. sleekmr3

    sleekmr3 Member
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    Apr 30, 2010
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    Just stumbled upon this and thanks. This helped me.
     
  7. trevorcpa

    trevorcpa New Member
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    Mar 14, 2012
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    Hey, PCFENS, thanks so much for your post. Somehow my phone (VZW Galaxy Nexus) became locked today and wanted me to enter the PUK Code. I had no idea what it was or how it became locked. I still am not sure how it got locked, but a quick Google search led me to the Android Forums and your post. Excellent advice. Problem solved.
     
  8. lesliEErulz

    lesliEErulz New Member
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    May 31, 2012
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    I also somehow locked up my Nexus and got this message. These instructions were so helpful. Thank you!
     
  9. val88

    val88 Well-Known Member
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    Dec 15, 2011
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    Thank you to the OP for bringing up the topic and to pcfens for the solution. I just now restarted my phone (because i have no 3g connection for some reason and thought reboot would fix it) and it puk locked me for some reason.

    So thanks for steering me in the right direction since verizon's website is so clear and easy to navigate when you have issues like this. NOT. Saved me the hassle of having to talk to a customer support drone reading me a script.
     
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