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PUK Code is locked!!! HELP!!

Discussion in 'Android Devices' started by Jooch21, Jul 1, 2013.

  1. Jooch21

    Jooch21 Lurker
    Thread Starter

    Ok I tried to put a PIN on my SIM card (first time ever using a phone with a SIM card so cut me some slack) for my HTC one SV...I exhausted my retries for putting the PIN in and then I exhausted my 10 tries to accessing the PUK code. I just didn't know what I was doing and was playing around with it. Now I have no signal and cannot call or text or receive either. I get the message that the PUK Code is locked and to call customer care.

    From what I'm researching it looks as though I've fried the SIM card and will need to buy another? Is this true or is there a way to undo what I did?
     


    #1 Jooch21, Jul 1, 2013

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  2. SiempreTuna

    SiempreTuna Android Expert

    Call Customer Care: they may be able to reset the count for the PUK tries .. if you can convince them you're the legitimate owner, of course :D

    Alternatively, take the phone, ID and proof of address to a store and have them replace the SIM.
     
    #2 SiempreTuna, Jul 1, 2013

HTC One SV Forum

The HTC One SV release date was January 2013. Features and Specs include a 4.3" inch screen, 5MP camera, 1GB RAM, Snapdragon S4 Plus processor, and 1800mAh battery.

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