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Support Push email suddenly stopped working (Exchange)

Discussion in 'Android Devices' started by Riverdome, Aug 17, 2010.

  1. Riverdome

    Riverdome Active Member
    Thread Starter

    Jul 8, 2010
    Using Touchdown since launch day w/o any problems. A few days ago I stopped getting new email automatically but when manually selecting SYNC it worked. Thinking it might have something to do with me using the trial version I acquired a license (from Moto) and applied it to my DX. No change, I still can't get email to push to the phone.

    Possibly related. In Settings -> Data Manager -> Data Delivery the option for Email and Corporate Sync is greyed out. That doesn't seem normal but I don't recall if I could access this when things were working properly.

    I am the Exchange server admin and haven't made any changes but I'm well aware that anything is possible.

    Any thoughts??


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