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Support Push email suddenly stopped working (Exchange)

Discussion in 'Android Devices' started by Riverdome, Aug 17, 2010.

  1. Riverdome

    Riverdome Active Member
    Thread Starter
    16

    Jul 8, 2010
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    Using Touchdown since launch day w/o any problems. A few days ago I stopped getting new email automatically but when manually selecting SYNC it worked. Thinking it might have something to do with me using the trial version I acquired a license (from Moto) and applied it to my DX. No change, I still can't get email to push to the phone.

    Possibly related. In Settings -> Data Manager -> Data Delivery the option for Email and Corporate Sync is greyed out. That doesn't seem normal but I don't recall if I could access this when things were working properly.

    I am the Exchange server admin and haven't made any changes but I'm well aware that anything is possible.

    Any thoughts??
     

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