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Push T-Mobile and Samsung to Support Their Devices!

Discussion in 'Android Devices' started by behold_this, May 21, 2010.

  1. behold_this

    behold_this Android Expert
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    We can and so can tmobile btw if you search behold 2 update the top three news results are various sites with our story! Same with samsung behold petition!
     

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  2. behold_this

    behold_this Android Expert
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    momentum is building :D
     
  3. behold_this

    behold_this Android Expert
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    OP edited with link to new Gizmodo article
     
  4. behold_this

    behold_this Android Expert
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    Though I am neither for nor against legal action at this point I have updated the OP with a link at the bottom to info on class action suits for those interested.
     
  5. marcelo_lopez

    marcelo_lopez Well-Known Member
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  6. behold_this

    behold_this Android Expert
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    posted already in OP
     
  7. marcelo_lopez

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    Dude that is ROCKIN'. Excellent.....
     
  8. BH_MAN

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  9. behold_this

    behold_this Android Expert
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    thanx again bh_man those are far too many to list them all in the OP so i updated it with a link to your above post
     
    BH_MAN likes this.
  10. thegame3202

    thegame3202 Well-Known Member
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    Holy shit! Samsung is gonna be like "HOLY REVOLT WTF!?" lol. Finally got that automated response to stop contacting Samsung :p
     
  11. thegame3202

    thegame3202 Well-Known Member
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    Ok, so I contacted my State Attorney General's office, and they encouraged me to have all of you do the same. She couldn't give me legal advice but said that it definately sounds like I should file a report.
     
    euph_22 likes this.
  12. behold_this

    behold_this Android Expert
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    who did they say to file the report with? what needs to be included in said report? Does a lawyer need to file the report or a paralegal or can anyone do it?

    BTW make sure you print out the email and keep it for your records. evidence is evidence, you know. also it would be good to get a print out the the emails saying the behold 2 will "never" qualify for android os update to 2.x, so to the members that have that get hard copies for your records.
     
  13. thegame3202

    thegame3202 Well-Known Member
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    Search for your state's attorney general. Every state should have a website with a form to mail in.
     
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  14. behold_this

    behold_this Android Expert
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    Just contacted Nevada State Attorney General...waiting for them to get back to me with more info...didn't seem to be as promising in this state as it was in yours...but not out of the question either. Just can't file that kind of complaint with them...so we'll see who they put me in contact with
     
  15. mjschmidt

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    Hello, Android-brethren. Just wanted to let you know we feel your pain. We went through something very similar with Rogers (our carrier) and the HTC Magic and Dream.

    You can see all the threads in the Rogers sub-forum and my blog (in my sig below).

    We discussed it in this forum, and every forum we could find, as well as starting our own blogs, and reaching out to Android blogs, tech blogs, and tech media in general (newspapers too). Combined with a concerted Twitter effort we made sure that anyone considering a purchase from Rogers or HTC would know what they were getting in to.

    We also corresponded regularly via phone and email with the management at Rogers, and we did not let up. It was a firestorm that got their attention.

    Don't give up! In the end Rogers and HTC agreed to give us 2.1 for the Magic, and Rogers allowed all Dream owners to upgrade to a Magic for free (and keep their Dream!).
     
    the1who, jazzedmurf, mwl1119 and 4 others like this.
  16. behold_this

    behold_this Android Expert
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    Thank you for this post and very wise words. Solidarity brother!
     
  17. 2FR35H

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    I highly doubt samsung is going to be that nice and give us Galaxy S for free lol if they do I think a repeat of this will happen.
     
  18. 2FR35H

    2FR35H Android Expert
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    Say someone should hit up CNN's tech blog with this story.
     
  19. mjschmidt

    mjschmidt Android Expert
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    Well, Gizmodo is reporting the story, you need to go to all the tech blogs, and cell phone blogs. Let them know there is a growing movement of pissed off owners.

    See if you can find emails and phone numbers for the top managers of T-Mobile and Samsung. Put the pressure on your carrier even harder than on Samsung. Samsung is bigger than your carrier, so they won't care, but if your carrier starts complaining to Samsung and threatening to not buy Samsung phones, that's different.

    That's why we concentrated on Rogers. We didn't have any pull with HTC, but Rogers did.

    We found the email addresses for all the Rogers management, including the President/CEO and we began a concerted email campaign and phone campaign to get their attention.

    Embarrass your _carrier_ online, just make sure you _only_ tell the truth so they can't accuse you of lying to people.
     
  20. spiz

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    behold_this likes this.
  21. behold_this

    behold_this Android Expert
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    thanx spiz...OP updated with the link
     
  22. BH_MAN

    BH_MAN Android Expert
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  23. behold_this

    behold_this Android Expert
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    the petition is up to 586 signatures...not bad, but we really need to keep spreading the word...
     
  24. BH_MAN

    BH_MAN Android Expert
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  25. behold_this

    behold_this Android Expert
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    cool OP updated...good to have the copy-write at the end now!
     

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