My girlfriend bought an Eris on 4/2. She wants to get the Incredible now. She called VZW and was told two different things. One rep told her she only has until 5/2 to return it and get a new phone even if she switches over to an old phone until the phone she wants is available. Another rep told her if she returns the Eris and switches over to an old phone she will be eligible for an upgrade whenever the unreleased phone is available even after 5/2. My other idea is for her to switch to a prepaid account until it is released. Thanks for any help.