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[Q]Port Number and VM account

Discussion in 'Virgin Mobile' started by retromind, Sep 2, 2012.

  1. retromind

    retromind Well-Known Member
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    What happens to your VM account if i start porting my number to a different carrier? Does your online account cancel? I have some account balance and wouldn't want to lose.
     

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  2. MacFett

    MacFett Android Expert
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    Once the number is gone the account is deactivated. There was a report of someone who ported and then had VM assign a new number to the account because they too had a balance.

    I would give them a call and let them know you are interested in keeping the account but want the number to go elsewhere and see what they can do for you.
     
  3. MrBamBam

    MrBamBam Lurker
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    When you port out the number from Virgin to another carrier your service with Virgin will be disconected or expired, now if you have balance in your account you will lost that balance. Only your number can be port out from Virgin that is...
     

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