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Question about RETAIL return policy.

Discussion in 'Android Devices' started by Teufel Hunden, Dec 3, 2009.

  1. Teufel Hunden

    Teufel Hunden Newbie
    Thread Starter

    Posted this in the vzw forum but it is like molasses over there. Don't think this one has been tackled yet (yes, I searched).

    If I were to buy a phone at the retail price without a contract upgrade or extension, would I still be able to utilize the 30 day return policy, or even the exchange?

    Also, what if I were to buy the phone from Walmart for retail, would this change anything?

    Thanks in advance, I am really looking forward to an android phone but have serious "next big phone" issues...
     


    #1 Teufel Hunden, Dec 3, 2009

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  2. colnago

    colnago Android Expert

    If you bought the phone from store other than Verizon, I think it would depend on the respective store's return policy. Verizon will let you out of the contract if turned in for good, but any returns would be between you and the given store.
     
    #2 colnago, Dec 3, 2009
  3. Teufel Hunden

    Teufel Hunden Newbie
    Thread Starter

    Thing is.. is that I'm not due for an upgrade cause I thought the Blackberry tour wouldn't suck(stupid, I know) but I do want to keep the verizon service. I guess the big question is would I be able to exchange this for another phone if say they came out with another android phone in 30 days?

    Thanks again
     
    #3 Teufel Hunden, Dec 3, 2009
  4. GrandMasterB

    GrandMasterB Go Go Gadget Flow!

    Yes you get the same 30 day WFG regarless or the price you pay when you purchase directly from Verizon. I purchased the Omnia at full retail $559 and then exchanged for the TP within 30 days. If you purchase at Best Buy or Wal-Mart ect. you are at their mercy for returns ;) . Go corporate IMO.
     
    #4 GrandMasterB, Dec 3, 2009
  5. Teufel Hunden

    Teufel Hunden Newbie
    Thread Starter

    Wow, thanks for the info. This forum pretty much rocks, A LOT more receptive than the snobby CrackBerry forums.
     
    #5 Teufel Hunden, Dec 3, 2009
  6. GrandMasterB

    GrandMasterB Go Go Gadget Flow!

    CrackBerry didnt used to be like that. It was really nice a few years back but now its just over run. :(. The forums here feature a much more pleasing environment.
     
    #6 GrandMasterB, Dec 3, 2009

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