Help question about returning phone to best buy due to battery issue

[jkwon52]

Determined I have a weak battery and will be returning g to phone today. Wondering if they replace the whole phone or just the battery. If they give me a new phone what do I need to do to make sure no personal info is left on the phone and in apps. Also, what happens to apps that I have paid for and installed. Do I need to pay again to dl them if I get a new phone?

 

[pnicoliello]

To clear all your personal data, fromthe home screen click the menu, Privacy, then Factory data reset.

 

[nitsuj17]

Determined I have a weak battery and will be returning g to phone today. Wondering if they replace the whole phone or just the battery. If they give me a new phone what do I need to do to make sure no personal info is left on the phone and in apps. Also, what happens to apps that I have paid for and installed. Do I need to pay again to dl them if I get a new phone?

if you've paid for apps in the market they are automatically once you get a new phone....just go into market-menu-my downloads....you never have to pay again just redownload them and you are good to go.

 

[jkwon52]

So they'll replace the phone and not just the battery?