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Support question about returning phone to best buy due to battery issue

Discussion in 'Android Devices' started by jkwon52, Oct 29, 2010.

  1. jkwon52

    jkwon52 Newbie
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    Determined I have a weak battery and will be returning g to phone today. Wondering if they replace the whole phone or just the battery. If they give me a new phone what do I need to do to make sure no personal info is left on the phone and in apps. Also, what happens to apps that I have paid for and installed. Do I need to pay again to dl them if I get a new phone?
     

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  2. pnicoliello

    pnicoliello Lurker
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    To clear all your personal data, fromthe home screen click the menu, Privacy, then Factory data reset.
     
  3. nitsuj17

    nitsuj17 Android Expert
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    if you've paid for apps in the market they are automatically once you get a new phone....just go into market-menu-my downloads....you never have to pay again :D just redownload them and you are good to go.
     
  4. jkwon52

    jkwon52 Newbie
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    So they'll replace the phone and not just the battery?
     

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