Question about warranty.

[sekrit]

A few days after getting my current/second Droid, I was locked out of the phone because the forgot pattern feature does not work properly. I had to take it to the store and have the rep factory reset it, deleting all of my unread messages and other stuff. A few days ago, I had the phone get into a weird state, where apps would work properly, but I was not able to access the home screen. After the recent update, I had my phone completely freeze on me. However, there is a small crack on the screen at the top left corner -- only a couple millimetres cover the actual display. I was wondering if this would hurt my chances of a replacement, as the phone does seem to be defective, regardless of the physical damage. Thank you.

 

[DroidDid]

How do you keep breaking your DROID?

 

[sekrit]

How do you keep breaking your DROID?

Well, the first one would constantly freeze, so I had it changed after a couple of days. The second one is not *as* bad, but when it does freeze, it requires me to pull the battery out. As for the crack, it's really not that bad, but it happened when I got out of my car with the phone on my lap.

Anyhow, the freezing is not something I can reproduce as it happens randomly. The "forgot unlock pattern" not working is reproducable however.

 

[gimpygoo]

If the Rep at the store can see the crack in the screen, most stores will not replace your droid.