1. Download our Official Android App: Forums for Android!

Question: Can you still get calls/text messages while line is temporarily suspended?

Discussion in 'T-Mobile' started by toomuchgame441, Dec 28, 2011.

  1. toomuchgame441

    toomuchgame441 Android Expert
    Thread Starter
    Rank:
    None
    Points:
    128
    Posts:
    1,081
    Joined:
    Oct 24, 2009

    Oct 24, 2009
    1,081
    78
    128
    So can a line still get calls and text messages while it is suspended for non-payment? Someone is claiming that they can still recieve calls and texts, just cant send them out while they're temporarily suspended. I don't personally have a Tmobile account so I don't know for sure.
     

    Advertisement

  2. Crashdamage

    Crashdamage Android Expert
    Rank:
    None
    Points:
    643
    Posts:
    4,450
    Joined:
    Feb 25, 2011

    Feb 25, 2011
    4,450
    2,747
    643
    Mostly retired
    Kansas City, Mo.
    Always pay my bill so I'm not sure but I think you can call 911 but nothing else works.
     
  3. IOWA

    IOWA Mr. Logic Pants
    Rank:
    None
    Points:
    433
    Posts:
    8,853
    Joined:
    Dec 2, 2009

    Dec 2, 2009
    8,853
    2,370
    433
    Network Admin
    Chicago
    Call the carrier and ask them lol
     
  4. toomuchgame441

    toomuchgame441 Android Expert
    Thread Starter
    Rank:
    None
    Points:
    128
    Posts:
    1,081
    Joined:
    Oct 24, 2009

    Oct 24, 2009
    1,081
    78
    128
    I did, its very hard to get to their customer care w/o an account for some reason. I got to sales dept and the guy told me that they can't, but he didn't sound too sure
     
  5. Raven198

    Raven198 Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    112
    Joined:
    Jul 1, 2010

    Jul 1, 2010
    112
    9
    36
    Work at a Power Plant
    Acworth, GA
    I have been with T-Mob for over 10 years now..been with them since the Powertel days. In the few times I havent paid on time, YES, I could receive calls for a day or 2 after they shut me down, but NO text messages at all. Hope that helps.
     
  6. AngelArs

    AngelArs Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    208
    Joined:
    Apr 24, 2011

    Apr 24, 2011
    208
    39
    43
    vB code analysis, Android / iOS Developer, CEO My
    911 is all you're allowed. Why would you think they'd give you free calls?

    I think you're confusing T-Mobile with MagicJack :D
     
  7. RRSpikes

    RRSpikes Member
    Rank:
    None
    Points:
    16
    Posts:
    48
    Joined:
    Jun 3, 2011

    Jun 3, 2011
    48
    3
    16
    Ocala, FL
    This is incorrect.

    My son was disconnected for not paying his $500 bill. He's been disconnected since 1/3/12 and I've talked to him every day since. He can't call out or send text but can receive both.
     
  8. AngelArs

    AngelArs Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    208
    Joined:
    Apr 24, 2011

    Apr 24, 2011
    208
    39
    43
    vB code analysis, Android / iOS Developer, CEO My
    Wow a whole week. Give them time. They will catch up and completely disconnect him. In the mean time enjoy what they've over looked.
     
  9. dansamy

    dansamy Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    97
    Joined:
    Jul 27, 2010

    Jul 27, 2010
    97
    7
    36

    Sorry, but you're wrong. When a TMo account is suspended, the customer can still receive calls for several days. When dialing out, the customer gets routed to the billing dept to pay by phone.
     
  10. sprintgirl

    sprintgirl Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Aug 18, 2012

    Aug 18, 2012
    1
    0
    5
    My account was suspended i did not pay the bill. is it possible for me to pay the bill and still be eligible for my upgrade, although my account was inactive for a week?
     
  11. Atma

    Atma Android Expert
    Rank:
    None
    Points:
    533
    Posts:
    6,069
    Joined:
    Dec 26, 2011

    Dec 26, 2011
    6,069
    2,901
    533
    Male
    Survival
    North Carolina

    Welcome to the forums sprintgirl. :hello:

    I've been looking through T-Mobile support but can't find an answer to that specific question.

    My guess would be yes since your account was suspended, not cancelled but that's just a guess. For a definite answer I would call T-Mobile.
     
  12. Shanmarie888

    Shanmarie888 Lurker
    Rank:
    None
    Points:
    16
    Posts:
    1
    Joined:
    Feb 11, 2016

    Feb 11, 2016
    1
    2
    16
    Female
    Can never understand why people answer questions with their opinions on forums like these. No one care what you think or what your opinion is or if you pay your cell phone bill on time. Good for you, would you like a lollipop for being so responsible? People take the time out to ask questions because they need a definitive answer to their question or at the very least some input from someone who has been in a similar situation. So I will answer the question with my input because I have been in this situation. See how that works?
    Through my experience with T-Mobile when my account has been temp suspended, I have been able to continue to make calls for a few short days as well as txt messages but for whatever reason I was limited as to who I can call or txt as it would work for some family and friends and not others, in other instances my account would remain suspended and I would be able to continue to receive calls txt messages and reply to only certain txt messages but be unable to make an outgoing call. I assumed this was a mistake in tmobiles part I am still unsure as to why I could continue to use my phone or how long it would have went on before all service would be suspended entirely. This is a plus with having T-Mobile, they are not super quick to suspend service entirely as other providers tend to do.
     
    MzJuicy89 and horsecharles like this.
  13. MzJuicy89

    MzJuicy89 Lurker
    Rank:
    None
    Points:
    15
    Posts:
    1
    Joined:
    Jan 24, 2017

    Jan 24, 2017
    1
    0
    15
    Female
    It's not a mistake they give u atleast 2weeks after your phone has been suspended to receive calls and text u can send text just not picture text u can make calls if the person your callin has T-Mobile mobile to mobile or if your in they top 5 and yes u can still get an upgrade if u pay your bill I have plenty of times been with T-Mobile since 04 but it's always easy to get an extension
     
  14. psionandy

    psionandy Android Expert
    Rank:
     #32
    Points:
    763
    Posts:
    3,509
    Joined:
    Dec 5, 2009

    Dec 5, 2009
    3,509
    4,630
    763
    Male
    Gizmonic Institute - mug in a yellow jumpsuit
    liverpool
    Er people... The person who asked the question asked it in 2011, so they probably know what happens by now....
     
    mikedt likes this.

Share This Page

Loading...