Hi I just got my mother the One Touch Fierce and on her phone the call sound is low. What I mean is that during calls whether they are received or dialed out the person on the other line seems low. During the call I used the volume rocker on her phone to set the call volume at the highest, but it still seems low. Does anyone else who own this phone notice this, or could it be a defective phone. Is there any other way to adjust the call volume? Also, the camera quality is not bad, but when your moving the camera around its blurry. Im not talking about video recording, I'm talking about when your moving the picture camera around the screen is blurry. Its like it has a low refresh rate, or takes time to focus the picture. Could this be defective? Thanks in advance for input.