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Question on billing EVO purchase to account, activation fees

Discussion in 'Android Devices' started by Carioca_FL, May 29, 2010.

  1. Carioca_FL

    Carioca_FL Newbie
    Thread Starter
    15

    May 28, 2010
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    South Florida
    I've had Sprint for just about two years, and for both my old Treo 755p and my current Pre, I've been able to bill both phones on my account, at a Sprint store.

    Just wanting to be safe (and an excuse to finally register and post!), I've got a couple of questions:

    - Anything differently on the EVO's launch that won't allow it to be billed to an existing (upgrade) account? I'm VIP status, with no usage limits (which most should be anyway)

    - How about RadioShack? I've been told Best Buy doesn't allow it, you have to pay it by card/cash, but I'm not sure about RS. If RS allows that, their instant rebate policy makes it a winner for me.

    - Any activation fees? I'm eligible for an upgrade around the EVO's launch date (got the Pre at launch, on June 6th last year, so I guess I have to wait til the 6th of June this year, right?), and I don't recall paying for an activation fee on the Pre.

    - Finally, anyone got details on Sprint's 30 day guarantee? I'm very biased towards webOS (Pre) and the EVO would be my first Android. Is there a restocking fee or any other gotchas?

    Thanks in advance!
     

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  2. BigRick10

    BigRick10 Well-Known Member
    53

    May 26, 2010
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    - Anything differently on the EVO's launch that won't allow it to be billed to an existing (upgrade) account? I'm VIP status, with no usage limits (which most should be anyway)
    Sprint has not mentioned anything so i assume you can.

    - How about RadioShack? I've been told Best Buy doesn't allow it, you have to pay it by card/cash, but I'm not sure about RS. If RS allows that, their instant rebate policy makes it a winner for me.
    RS can not bill it to your account either.

    - Any activation fees? I'm eligible for an upgrade around the EVO's launch date (got the Pre at launch, on June 6th last year, so I guess I have to wait til the 6th of June this year, right?), and I don't recall paying for an activation fee on the Pre.
    Fee is waived if you order online from the Sprint website.

    - Finally, anyone got details on Sprint's 30 day guarantee? I'm very biased towards webOS (Pre) and the EVO would be my first Android. Is there a restocking fee or any other gotchas?
    If you buy it from Sprint i think there is a restocking fee. Not sure about the others.
     
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  3. TheBlackPrince

    TheBlackPrince Well-Known Member
    63

    Apr 17, 2010
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    Amateur Computer Scientist
    I believe its from any Sprint authorized dealers. As long as it's within 30 days, there is no restocking fee, cancellation fee and no fee for anything already used. It's a pretty good
     
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  4. Carioca_FL

    Carioca_FL Newbie
    Thread Starter
    15

    May 28, 2010
    19
    0
    15
    South Florida
    Thanks! So the activation fee is only if it's purchased online?

    Guess I'll be getting at a Sprint store, then. Just need to check if I can get it at launch or would have to wait til the 6th...
     
  5. BigRick10

    BigRick10 Well-Known Member
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    May 26, 2010
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    Sorry i meant the fee is waived if you buy online.
     
  6. Carioca_FL

    Carioca_FL Newbie
    Thread Starter
    15

    May 28, 2010
    19
    0
    15
    South Florida
    Oh, that changes things... yet again. :(

    I'm not in a huge hurry to get this phone (thank God; I remember when the Pre came out it was quite the frenzy), so I'd rather save the activation fee and get the phone shipped.

    Unless the shipping fee is comparable to the activation fee... Oh jeez, head's spinning now, going to bed.

    Thanks!!
     
  7. marctronixx

    Moderator
    623

    Oct 12, 2009
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    you can call into account services and/or email sprint and ask if you can get the fee waived. that is also an option.
     
  8. sagedil

    sagedil Android Expert
    93

    May 1, 2010
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    Laid off....sigh
    Raleigh, NC
    If you are just returning the phone, that may be true. But if you are exchanging, there IS a $35 restocking fee.
     
  9. Zardos

    Zardos Well-Known Member
    38

    Jan 21, 2010
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    Cell phone sales.
    Bacon Town, USA
    I did a 2 upgrades this year at Best Buy and Wal-Mart. Took them both back within 30 days. Had to wait for the EVO. No restocking fees and when the upgrade fee was applied to my account I just called up customer service and they took it off for being a Premier member.

    I don't buy from Sprint stores anymore, Mail in rebates are garbage, and so are restocking fees.
     
  10. JoshHuman

    JoshHuman Newbie
    16

    May 28, 2010
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    Underwriting
    Boston
    I also got the Pre on June 6th last year and I am eligible for an upgrade come June 1st. I plan on getting the evo on the 4th.
     
  11. ImmaSlave4U

    ImmaSlave4U Android Enthusiast
    43

    Sprint Premier customers pay no upgrade fees.
     
  12. jloyac1

    jloyac1 Newbie
    16

    Jun 2, 2010
    13
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    Nursing
    New Orleans, LA
    Are you allowed to purchase in store and bill to account? Or does it have to be through online ordering to bill it? I dont get paid till NEXT friday, and dont think I can wait till then...Does Sprint.com usually start allowing orders for new phones on launch day or is there a delay to getting it from sprint.com??? Any thoughts would be appreciated
     
  13. vicshalls

    vicshalls Android Enthusiast
    43

    May 30, 2010
    390
    25
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    Healthcare
    H-Town
    I have always bought them in the store and they have billed my account and if they get my account fixed then I will be doing that again on friday.
     
  14. HeyEng

    HeyEng Member
    16

    Jun 2, 2010
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    San Antonio
    You should be able to bill it @ the store provided you don't have a spending limit. Also, you will be able to order it on sprint.com on the 4th. I have heard as early as midnight, but I don't know that for sure.
     
  15. jloyac1

    jloyac1 Newbie
    16

    Jun 2, 2010
    13
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    16
    Nursing
    New Orleans, LA
    Nice, well I guess ill just check the site after 12 and if not ill go in in the morning. Oh I am too happy to be upgrading from this curve.
    Thanks
     
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