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Question regarding insurance/warranty from Best Buy on Droid

Discussion in 'Android Devices' started by sunshine2000, Aug 16, 2010.

  1. sunshine2000

    sunshine2000 Lurker
    Thread Starter

    Hello, While purchasing the Motorola Droid from Best Buy in December, I also purchased what I was led to believe was an extended policy to protect the phone from loss or theft. Unfortunately, I have now misplaced the phone (Ok-lost) and am trying to communicate with Best Buy regarding this problem. I have my receipt; however, it does not appear that Best Buy covers phones under their Replacement Policy from loss or theft.

    Has anyone had a similar incident with a policy? I've researched on the Best Buy website and have not been able to find anything that addresses this.

    Thank you.
     


  2. Steven58

    Moderator

    Welcome to Android Forums!! :D

    Please post help questions in your phone's help sub-section. :)
     
  3. G.Armour

    G.Armour You know you want to.

    Welcome to the Android Forums!
     
    Sizzlemoonsong likes this.
  4. PaulMcCartney

    PaulMcCartney Android Expert

    Hey there!

    Welcome to Android Forums. :) We hope you enjoy your stay!
     
    Sizzlemoonsong likes this.
  5. ToughCell

    ToughCell Lurker

    That's correct. No loss or theft coverage under Black Tie Protection. See brochure. Perhaps try a homeowner's or renter's insurance claim.
     
  6. Does anyone have the earrenty from best buy? If so what do they cover?
    My time 1stto month is runninv out.
     

Motorola Droid Forum

The Motorola Droid release date was November 2009. Features and Specs include a 3.7" inch screen, 5MP camera, 256GB RAM, processor, and 1400mAh battery.

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