I'm curious about what your experience has been if you've had to get a replacement phone. Have the bugs on your old phone been resolved, or are you still having glitches - either the same old ones or new one? Your evening quiz: Did you have to install OTA or was 2.1 already installed? If you had the problems with poor battery life, or poor signal, before, do you have them on your replacement? Anyone have any *new* bugs arise on the replacement that you didn't have before? Was the replacement (presumably a refurb) in like-new condition? Did you just pull the SD and swap it before sending the old phone back? Does it make a difference if you return it to a Verizon store, or directly back to Verizon? Your participation in this survey is greatly appreciated.