I'll start with my first problem: Any time I try sending out a picture it'll say "sending" and when I receive a picture it will say "downloading". Is this a common issue? Next problem: I was being notified that I was exceeding my data plan when I wasn't even using the internet, etc. I would go to active applications and exit all running applications each time. Do you have to manually go to settings-->applications-->running services and exit out the program/app ?? Would this happen to solve the problem? I am a first time user of the android phone Thanks!