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General Quick Exchange Policy Question

Discussion in 'Android Devices' started by spm826, Apr 8, 2011.

  1. spm826

    spm826 Newbie
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    I am way past my 14 day return period. My power button seems to be seriously recessed though. I do have what Verizon calls "insurance" on the device. If I take this in will they switch it out due to this hardware issue, or am I stuck with a sinking power button. Thanks, sorry for such a general question that has probably been answered many times before.
     

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  2. bluenik25

    bluenik25 Well-Known Member
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    Your device is under warranty, so they will switch it out in the store or give you an service 800 number to call that will send you a new or referb device.
     
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