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General Quick question - insurance/warranty current phone - pending order

Discussion in 'Android Devices' started by lamoglinsgal, Jul 15, 2010.

  1. lamoglinsgal

    lamoglinsgal Well-Known Member
    Thread Starter
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    Jun 23, 2010
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    Virginia
    My husband has a Moto Droid on his line currently. We're in the wait for the Incredible that is still close to two weeks from shipping. His phone has stopped charging. It started with the car and computer charging not working, and now the wall sometimes will and sometimes won't. Odd, I know.

    I just shot customer service an email. But do you think they'll give me any grief since I have a pending order? I mean, technically, it's still under manufacturer warranty, and is still an active phone that has not be deactivated since purchased. :thinking: We were planning on selling the phone after the Incredibles come, but it's pretty much useless if it won't charge.
     

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  2. Excedio

    Excedio Well-Known Member
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    May 28, 2010
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    Palm Harbor, FL
    You should be fine. I had the same problem with my Motorola Q9c, but mine turned out to just be the OEM charging cable.
     
  3. lamoglinsgal

    lamoglinsgal Well-Known Member
    Thread Starter
    143

    Jun 23, 2010
    1,044
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    Virginia
    Thanks! I'm not trying to pull one over on them, but a 5-month-old phone should have no problem charging.
     

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