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Quick remote won't let me get into my phone...

Discussion in 'Android Help' started by Melisa Prileson, Feb 4, 2016.

  1. Melisa Prileson

    Thread Starter

    This app called Quick Remote said it wanted to launch on my phone and I couldn't get it off my home screen. When I tried to drag it down to the trash bin, it immediately froze my phone, I couldn't get into any apps. I tried to turn off the phone but I can't even do that. Now I'm stuck on my lock screen, I can't get in and I can't power down. Is there any way to reverse this?
     



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  2. this literally just happened to me like 30 mins ago. I clicked on the remote icon and it froze my phone. I have a Galaxy s6. Please help. I would turn it off but it doesnt let me tap anything:(
     
  3. Melisa Prileson

    Thread Starter

    It's unfrozen now! I just had to wait for a little bit. Should unfreeze in an 30 min- an hour
     
  4. AZgl1500

    AZgl1500 Extreme Android User

    Rather than dragging it down to the "Trash Bin" which does not get it off the phone, you should go to "Settings/Apps/Apps Mgr/downloads

    scroll down to find that app and then REMOVE/Uninstall it...

    "trash bin" only removes it from the screen, the app is still on the phone.
     
  5. kelly weyler

    kelly weyler Lurker

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