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Support Radio reset help

Discussion in 'Android Devices' started by RottnJP, Feb 2, 2014.

  1. RottnJP

    RottnJP Well-Known Member
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    Aerospace Engineer
    CT, USA
    I seem to recall that there was a known issue with rezounds that they would sometimes get stuck on 1X radio mode.

    Power cycling and battery cycling didn't resolve it, but there was an alpha-numeric string you could typin in somewhere to get the radio to reset...

    Anyone know what I'm talking about? My wife's rezound is stuck on 1x mode, and I need that alpha-numeric code.

    Thanks!!
     

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  2. acejavelin

    acejavelin Android Expert
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    VoIP/Telephony/IT Technician
    Bismarck, ND
    Never really heard of this problem, but you can open the Phone app and dial *#*#4636#*#*(Send) and select phone info, there is an option to set radio mode, make sure its set to "LTE/CDMA auto (PRL)" then reboot and see if that helps... If it shows that already, change it to something else, reboot, change it back and reboot again.
     
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