Obviously some people like them. I know a couple of people who have one and are happy with it. You were not happy with yours and Verizon fixed you up in the name of customer relations. That's cool. In and of itself, that does not mean the Eris is crap, though you are entitled to your opinion in that matter. At the most it means yours was crap. I have seen people who think the Incredible is crap based on the anecdotally bad experiences they have had with their phone. Apparently some are also saying that once rooted and overclocked, the Eris can perform respectfully enough in their opinion.
Now, let's stop this and get back on topic please. Our point here is to help each other, at least that is what I thought the point of the forums was.