Random reboots

[scmurphy13]

Has anyone else been having this issue? My Cliq will just reboot at random times. It started doing this after the OTA update. It won't be a full reboot, either. It'll stop at the T-Mobile "Stick Together" screen, which requires me to do a battery pull. I was hoping battery pulls were a thing of the past for me after giving up BB's.

 

[trueblueblood]

Mine was doing the same exact thing. It started out by freezing in the middle of playin with ab app or trying to use the browser. Then when I would be able to actually type a full text it would freeze then reboot. I personally think it had to do with an app that maybe had a bug in it or something. I was able to correct it by doing a master reset, which was simple n rather quick. The only downside was I basically lost all the apps I had downloaded, but its your call on doing that

 

[Bumblebee]

Hey. Mine has been doing the same thing. The first phone I had was resetting every hour or so. My current one is doing it about once a day (occasionally more).
Like yours, it resets and hangs at the pink tmobile screen.

I have swapped everything, including the SIM card and the memory card. I have also done the factory reset, reformatted the SD card, etc. I have also tried to find a correlation between the crashes and the apps I am running, but no luck.

I agree that the problem may be related to the OTA update. Bottom line is I am getting my THIRD phone in the mail sometime this week. After calling the cust. support number they told me that this was 'not a known issue' and when I suggested that they make it one, they said they could not do that...

If anyone else has this problem, please let me know what you have done about it!

 

[scmurphy13]

Yeah, I just got off the phone a little while ago to get a replacement. This was one issue I had with the phone, the other was the whole keyboard squeaked when I used it. Either way, a new Cliq is heading my way by the end of the week.

 

[Bumblebee]

I just got handset #3, it is running 1.1.4. I will wait a couple of weeks, see if it crashes in the meantime, and then install 1.1.31. It is funny how different each handset has been. (the new one has a really sloppy vibrate, but a more sensitive screen)

In other news, airplane mode keeps getting stuck on and I have to reboot to get data back.

<Insert motoblur rant here>

 

[Bumblebee]

Update since the last post: On the 7th I logged into the new phone, installed all the apps I use, and get it set up the same way as I had the last one, with the exception of the 1.1.31 update, which I left off. It worked fine with no major issues (other than hung/dropped call issues that seem to be endemic to the phone).

Then, for no apparent reason, on 1/13 the phone flipped. It has now crashed >19 times in the last 6 days. I am getting REALLY PISSED at T-mobile. Why am I cursed with phones that don't work? After it became apparent that the phone was crashing with 1.1.4, I updated to 1.1.31 with no obvious change in stability.

Has anyone returned a phone past the 14 day mark due to lemon issues? At this point it looks like I will just keep getting an new phone under warranty every 2 weeks.

 

[magma9495]

im having the same reboot problem, + wifi problems <_< i knew i shoulda returned this phone within 14 days. Im waiting on tmobile to send me a battery cause they think that will fix the problem, even if it fixes the reboot problem, i still have a problem with the wifi. -_-