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Random Shut Down

Discussion in 'Android Devices' started by Mdraej99, Dec 2, 2013.

  1. Mdraej99

    Mdraej99 Android Enthusiast
    Thread Starter

    Twice in the part few days my phone has shut down and restarted. The first time I was using and and the second time I happen to hear it restart. Has anyone else had this problem?

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  2. Rukbat

    Rukbat Extreme Android User

    We're still trying to decide whether the way my wife's N3 sits in its pouch is causing the problem or whether it's a problem with the phone, but yours is the second (aside from ours) report like this.
  3. hbryder

    hbryder Android Enthusiast

    Mine has been doing this also, for the past couple of weeks. US TMO
  4. bonerp

    bonerp Android Expert

    Do a factory reset first.

    Also it is quite easy to unwittingly restart the device in your pocket! All you need to do is hit the home button then hold the power button for 10 seconds. Very easy to do in your pocket or bag!
    Try a love me bumper. Not done it since.
    jwither likes this.
  5. Digital Controller

    Digital Controller The Real Bass Creator

    One of the first things I like to do with a device when I get it from the store is boot it up then factory reset it...I don't know why, but ever since I received my GNex 2 years ago I have done it because my device, even though completely factory was really messed up and had a lot of problems, a reset fixed them.

    Just seems like something I have done for awhile now.
    jwither likes this.
  6. iwoloschin

    iwoloschin Well-Known Member

    My VZW GN3 just rebooted. It was sitting on my desk, not touching anything else, face up. All of the sudden it rebooted with no warning. I have headphones on connected to my computer, so I'm not sure if it made any noise, but it went through the whole reboot screen. Weirdest part is the phone's uptime is 214 hours...though it clearly just went through a reboot. Thoughts?
  7. jwither

    jwither Android Enthusiast

    More than likely caused by an app you installed.

    Waiting for someone to come in now and say they've not installed anything on their N3, or used it to make a call, or wiped their backside with it, before it started rebooting itself.
  8. iwoloschin

    iwoloschin Well-Known Member

    Not to be snippy, but that's about as helpful as my ISP telling me to reboot my computer because the cable modem is broken.

    Now, if you want to talk about methods of finding out what app might be causing problems, or if you know of a particular app (or set of apps) that cause problems, please let me know. If you're just telling me that I'm doing something wrong without any constructive help, well, it's obviously not that helpful.

    For the record, I have installed apps and made phone calls with my N3, but I have not, and will not ever, wipe my ass with it.
  9. jwither

    jwither Android Enthusiast

    There are over a million apps in the Play store. Only you know which ones you've installed.

    It's a little difficult to tell you which app might be causing a problem without a complete list of your apps, assuming I have the time to read through the reviews of each one in the Play store.

    If you've ever had an app crash, that's a good place to start.

    If you've sideloaded an app (by running the .apk because it wasn't available in the Play store), that would be my second choice.

    If you've installed an app from the Amazon Market because it wasn't in the Play store, third.

    Check Settings, application manager, running, and consider uninstalling any apps that weren't included in the stock release.

    If you've installed an app to benefit from a feature that your carrier would otherwise charge an extra fee for, that's another uninstall.

    If your phone is rooted, see the "all things root" subforum sorted by carriers.

    I'll add to this list if I think of more ways you may have caused this. :)

    I kid.
    BlueBiker likes this.
  10. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    j's just grumpy is all. I too get a bit ferklempf when everything but something a user may have done is automatically blamed on the phone which wasn't done here btw.

    I haven't experienced the OP's issue so I don't have anything helpful to add.
    jwither likes this.

Samsung Galaxy Note 3 Forum

The Samsung Galaxy Note 3 release date was September 2013. Features and Specs include a 5.7" inch screen, 13MP camera, 3GB RAM, Snapdragon 800 processor, and 3200mAh battery.

September 2013
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