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rattle in the s5

Discussion in 'Metro PCS' started by Avera6, Apr 27, 2014.

  1. Avera6

    Avera6 Well-Known Member
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    I ordered my galaxy s5 from the metro web site. the phone is awesome and I love it but I noticed a rattle when I shake it slightly,it goes away when I open the camera app. It sounds like something is loose and that's not normal.Can I take the phone back to a corporate store and have it looked at and maybe exchanged? What are my options?
     

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  2. averagewonder

    averagewonder Android Enthusiast
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    Did you get insurance? How long have you had it/talked on it?
     
  3. Rukbat

    Rukbat Extreme Android User
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    It's a manufacturing defect so it's covered under the warranty. Take it in and ask for a warranty exchange because there's something loose inside the phone. Then shake it where he person you're talking to can hear it.
     
  4. Avera6

    Avera6 Well-Known Member
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    I've only had it for 5 days. I noticed someone mentioning it on another s5 forum. Went to a nearby metro store and they checked out one of theirs and it was the same. I contacted metro on Facebook and they told me to take it to a corporate store and have it checked out. After dishing out the money for a flagship phone I want to know it was assembled correctly
     
  5. Shabbypenguin

    Shabbypenguin Extreme Android User
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    my nexus has a rattle with power/volume buttons. some have with the actual camera itself, could be one of those for ya as well :)
     
  6. Avera6

    Avera6 Well-Known Member
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    Most people say they don't have any rattle but there have been some that do and not just here in the US
     
  7. DirtyDee

    DirtyDee Android Expert
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    That Samsung build quality...anyone feels like the s5 was rushed?
     

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