My boyfriend has the motorola razr. He was playing around with the settings and found a setting for encrypting the data on the phone. He applied the setting and the first time it rebooted the encryton code worked fine and loaded the home screen properly and promptly. Then he turned the phone off to make sure it was working properly and then when he tried to turn it on the encryption screen poped up like it should have, he ented his code, and then it went to the processing loading bar. And then Froze on a black screen. The buttons stayed lit for 30 second then shut off. As well as the screen. I assume its powerd down but its certainly unresponcive. What should he do? PS Tried holding the power button down. And unlike the iphone it doesnt have the hardware button so I cant reboot it. As far as I know.