Help Razr Maxx HD suddenly rebooted and bricked

[AaronH]

All,

Yesterday I was playing a game on my phone when it suddenly rebooted. Now it will only get to the motorola droid red eye of death. I have tried wiping the cache twice. I have been unable to get it into safe mode, although I am not 100% I am following the correct procedure to do so. I have removed the SD and SIM cards. About the only thing left is factory reset, but I really don't want to do that. Anyone have any other tricks to try?

I believe it's running the latest software for Verizon, but since I can't boot it I cannot tell you exactly what version.

TIA!

 

[Thom]

Is the phone root-ed?

... Thom

 

[AaronH]

I should have included that info. No, it's stock.