1. Download our Official Android App: Forums for Android!

Support Really bad reception on my Incderible

Discussion in 'Android Devices' started by tomheller, Aug 2, 2010.

  1. tomheller

    tomheller Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Aug 2, 2010

    Aug 2, 2010
    2
    0
    5
    Hi - I just got this phone on Friday and I have yet to see a 3G icon. I have yet to see any more than 2 bars; and I'm in the metro NYC service area!
    The only time I get any mobile network reception is when I can find an open WiFi. Did I get a bad device? Can a Verizon tech in a store fix this?
    Thank you!
     

    Advertisement

  2. x0x

    x0x Android Enthusiast
    Rank:
    None
    Points:
    73
    Posts:
    266
    Joined:
    Mar 16, 2010

    Mar 16, 2010
    266
    59
    73
    Systems Engineer
    DC
    Have you attempted a *228 and Option 1 to reprogram and update PRL? This would be the first thing to try.
     
  3. yankeeboy

    yankeeboy Android Enthusiast
    Rank:
    None
    Points:
    53
    Posts:
    346
    Joined:
    Nov 9, 2009

    Nov 9, 2009
    346
    67
    53
    International Sales
    New York
    ^ This

    I am in Metro NYC as well, and since switching from AT&T over a month ago have yet to drop a call and have 3G most of the time
     
  4. uber_mike

    uber_mike Member
    Rank:
    None
    Points:
    36
    Posts:
    59
    Joined:
    May 15, 2010

    May 15, 2010
    59
    5
    36
    Columbus, OH
    Ignore the bars, they are not programed right. It will probably be fixed in the future.


    Edit: Nevermind, I didn't read what you said correctly. Try the PRL update, and if that doesn't get you the 3G icon, I'd return it.
     
  5. rsarno

    rsarno Thank Me, Im Irish!
    Rank:
    None
    Points:
    143
    Posts:
    1,675
    Joined:
    Jun 6, 2010

    Jun 6, 2010
    1,675
    206
    143
    Westchester, NY
    i get a 3g notification sometimes, but i am almost always at 0-1 bar service.

    I know the bars arent accurate, but i have also missed called because they went right to VM and also dropped an occasional call.

    Should i also do the PRL? or is it not for my issue?

    also in NYC
     
  6. rmreid

    rmreid Android Enthusiast
    Rank:
     #528
    Points:
    43
    Posts:
    331
    Joined:
    Jun 8, 2010

    Jun 8, 2010
    331
    38
    43
    Male
    Western, TN
    For what it's worth:
    I'm going on my 4th Dinc, for various issues the last 1 for poor reception.
    I would agree that the signal bars are not exact and signal strength under: About the Phone, Network, Signal Strength is the key.
    My reading are sometimes in the -85dBM to -90dBm range and I have no signal bars

    Also 3G will only show up when data is being sent or received (or so I was told by VZN Tech Support?) and that seems to be correct at least for me here in Western, TN.

    Good luck
     

Share This Page

Loading...