1. Download our Official Android App: Forums for Android!

Support reboots on screen unlock, WTF?!?!?!?

Discussion in 'Android Devices' started by liquidmonkey, Oct 29, 2013.

  1. liquidmonkey

    liquidmonkey Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    38
    Posts:
    218
    Joined:
    Jun 18, 2010

    Jun 18, 2010
    218
    10
    38
    have had my G2 for 3 weeks and i really like it so far, except,

    3 days ago, the phone starts rebooting at random time when i do a screen unlock.
    i've tried changing the unlock, from PIN, to pattern to swipe to unlock but its still happening.

    i don't remember doing anything special or weird to make this problem.

    can anyone help out please?

    when it happens:
    i either double knock OR use the power button
    screen comes up
    i then unlock the phone
    and it instantly reboots TWICE!!

    and i'm not sure if its a real total reboot as the LG starting music plays once, and then 4 seconds later, the music plays again.

    its really weird and SUPER FRIKIN' ANNOYING!
    probably happens 50% of the time.

    thanks in advance for any help!
     

    Advertisement

  2. dportal2006

    dportal2006 Android Enthusiast
    Rank:
    None
    Points:
    78
    Posts:
    662
    Joined:
    Dec 3, 2011

    Dec 3, 2011
    662
    89
    78
    Have you installed any new apps recently? I would try doing a factory reset just in case. Is it too late to return?
     
  3. stef7

    stef7 Android Expert
    Rank:
    None
    Points:
    153
    Posts:
    1,066
    Joined:
    Dec 29, 2010

    Dec 29, 2010
    1,066
    136
    153
    Male
    Systems Engineer
    I think others determined the email widgets didn't work well with the product for some reason. Once deleted from the lock screen, no more reboots.
     
  4. romwarrior

    romwarrior Newbie
    Rank:
    None
    Points:
    16
    Posts:
    41
    Joined:
    May 27, 2010

    May 27, 2010
    41
    2
    16
    Getting rid of the lock screen is another option. Depends on your priorities. But yes, highly annoying.
     
  5. iowabowtech

    iowabowtech root@android:/ #
    Rank:
    None
    Points:
    1,493
    Posts:
    12,182
    Joined:
    May 2, 2010

    May 2, 2010
    12,182
    8,680
    1,493
    Making the Establishment nervous
    Iowa|USA
    Hmm, I use a pattern unlock and haven't seen this problem yet so it must be isolated to certain handsets. Yeah that would be unacceptable. I hate to suggest the old factory reset option but, may be worth a try in this case.
     
  6. ajarnfalang

    ajarnfalang Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    181
    Joined:
    Sep 1, 2013

    Sep 1, 2013
    181
    21
    38
    The problem is gmail.

    Don't panic

    1) remove all gmail widgets from lock screen.
    2)uninstall the gmail updates.
    3)install gmail 4.6 updates again.
    4) do not use gmail widgets on the lock screen.

    That will solve your issue.
     
    liquidmonkey likes this.
  7. romwarrior

    romwarrior Newbie
    Rank:
    None
    Points:
    16
    Posts:
    41
    Joined:
    May 27, 2010

    May 27, 2010
    41
    2
    16
    I agree that it is gmail, but I only had to remove the widget from the lock screen to solve the issue.
     
    liquidmonkey likes this.
  8. ajarnfalang

    ajarnfalang Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    181
    Joined:
    Sep 1, 2013

    Sep 1, 2013
    181
    21
    38
    True. Removing the lock screen widget solves the issue.

    But anything worth doing is worth overdoing. ��

    There's a guy on the android forums who got his G2 replaced for this. Of course the new one did the same.

    Is there a way to send feedback to LG? Must be something in their software causing the issue
     
  9. stef7

    stef7 Android Expert
    Rank:
    None
    Points:
    153
    Posts:
    1,066
    Joined:
    Dec 29, 2010

    Dec 29, 2010
    1,066
    136
    153
    Male
    Systems Engineer
    Once upon a time, LG had a Phone Forum.

    For many months they just let it die - and now it's gone.

    You could contact them via voice or chat or email.
    LG Mobile Phone Support | LG USA
     
  10. ajarnfalang

    ajarnfalang Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    181
    Joined:
    Sep 1, 2013

    Sep 1, 2013
    181
    21
    38
    Ok. I chatted with a rep called Mariana. Hopefully they'll investigate further.
     
  11. liquidmonkey

    liquidmonkey Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    38
    Posts:
    218
    Joined:
    Jun 18, 2010

    Jun 18, 2010
    218
    10
    38
    thanks everyone!
    i removed the lock screen all together and no more issues.
    will look into the gmail widgets issue mentioned and see how it goes.

    hopefully LG will offer a software update shortly to address these small bug fixes that have popped up.
     
  12. ajarnfalang

    ajarnfalang Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    181
    Joined:
    Sep 1, 2013

    Sep 1, 2013
    181
    21
    38
    Yes. People think there's something wrong with the phone, But apparently it's something with the 4.6 gmail.

    Ah well. After i removed the widgets and reinstalled gmail I've had no more restarts.
     

LG G2

The LG G2 has a 5.2-inch display with 1080p resolution. It also has a Qualcomm Snapdragon 800 processor, 2GB of RAM, a 13 megapixel camera, NFC, and more.
Tags:

Share This Page

Loading...