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Support Received Email THREE times since activation??..??

Discussion in 'Android Devices' started by labeledbass, Jul 21, 2010.

  1. labeledbass

    labeledbass Well-Known Member
    Thread Starter
    43

    Jun 17, 2010
    354
    26
    43
    Male
    Experimentalist
    Ok, I have 2 accounts on my X - one is a Gmail that I rarely use, and the other is a hotmail account which is frequently used.

    I'm coming from Black Berry and I kinda understand that the mail is delivered differently but ever since I set up my hotmail I've received 3 sets of the same messages, read or un-read. Now every time this has happened there has been 1 new unread message, so I assume its when my X syncs with the server. Is there something I can change, or should have done during setup? I'm using the stock email app.

    Thank you in advance! this is really my only complaint so far with this nice phone and hope its my user error.
     

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  2. Doit2it

    Doit2it Well-Known Member
    183

    Oct 23, 2009
    1,962
    467
    183
    Male
    FedEx... yea, those guys
    Nashville, TN
    Do you have data push turned on for this account? That might be the problem. If the message isn't marked as read on the HotMail server, it may be pushing it again and again. Just use Fetching for the account and see if it helps. That's how my Hotmail account is set up, and I've had no problems.

    App drawer / Messaging / your Hotmail Account (then)

    Menu / Email Settings / Email delivery

    Uncheck data push and set Fetch to whatever schedule you wish


    Hope this helps
     
  3. quickaudi

    quickaudi Well-Known Member
    173

    Jul 15, 2010
    3,063
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    173
    TN
    that sounds correct - hotmail is weird like that
     
  4. labeledbass

    labeledbass Well-Known Member
    Thread Starter
    43

    Jun 17, 2010
    354
    26
    43
    Male
    Experimentalist
    Thank you for the help, these threads are getting berried fast.
    My Hotmail is set up without PUSH
    Fetch schedule is every 15 min (I changed it to 1 hour as of now)
    Sync over Wifi only is not selected
    Hotmail is my Default client

    I logged onto hotmail last night and deleted all the messages that were reoccurring on my X, they weren't even marked as read. I DO remember my X apparently checking my Hotmail and stating there was a problem with the username/password so maybe I could delete and re-establish an account on the phone.

    Anything else is greatly appreciated! Thanks!
     
  5. mahers

    mahers Well-Known Member
    143

    Apr 2, 2010
    1,320
    164
    143
    Male
    Product Manager
    Concord, CA
    Deleting Hotmail emails on the X will NOT delete them from your actual online account. :( You need to do it on the phone and online.
     

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