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Recieving pictures

Discussion in 'Android Devices' started by wolgy, Dec 6, 2013.

  1. wolgy

    wolgy Newbie
    Thread Starter

    I've had this phone for about month now, and I've noticed i cannot receive photos though the default messenger. I don't have any issue with DL apps. anyone else have that problem?

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  2. Rukbat

    Rukbat Extreme Android User

    Can you send pictures through the messenger? Then it's probably soomething wrong with the messenger app. Try downloading another one and see what happens.

    No? Then your APN settings (the MMS ones) are probably wrong. They're carrier-dependent, so go to your carrier's store and see if they can set them up for you. (There are no parts, it's just a matter of pushing a few buttons.)
  3. wolgy

    wolgy Newbie
    Thread Starter

    I'm pretty sure I can send pictures, but I've never received a picture that I sent so... :/
    what are some messenger apps you recommend.
  4. doogald

    doogald Extreme Android User

    I assume that you are on Verizon.... I suggest calling Verizon technical support and explain the situation. Years ago I had a problem where my account needed some sort of modification in order to accept MMS messages.

    As for replacement messaging apps, just to check if it's a software issue on the phone, you can try Handcent in the Play Store. You can also try installing the app Verizon Messages from the Play Store. It's actually not a terrible app. The only issue, for me, is that I believe that the Assist app drive mode that offers to speak your text messages that you receive while driving only works with the stock messaging app.
  5. OUJukebox

    OUJukebox Member

    Are you always on wifi? I don't have this phone so I can't speak with authority, but it could be that you can only receive multimedia messages with 4G active, not over wifi. That was the case with my Galaxy Nexus. If you have always been on wifi, I would try turning wifi off, 4G on, and then see if you can receive one.
  6. wolgy

    wolgy Newbie
    Thread Starter

    Yea, I saw that. seems counter intuitive. does that get charged against my data usage?
  7. doogald

    doogald Extreme Android User

    No, not for MMS messages sent and received. The data for messaging is not counted against your data cap.

    You can have WiFi on, but you do need to have data enabled. So long as data is enabled, when an MMS messages is sent or received it will use LTE, 3G or even 1xRTT data to try to send/receive the message, and then disconnect from that data stream.
    OUJukebox likes this.

Motorola Droid Maxx Forum

The Motorola Droid Maxx release date was August 2013. Features and Specs include a 5.0" inch screen, 10MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 3500mAh battery.

August 2013
Release Date

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