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Support "Recipient Error" message

Discussion in 'Android Devices' started by jiggiddi, Dec 22, 2010.

  1. jiggiddi

    jiggiddi Lurker
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    Just upgraded to the HTC Incredible (love it).

    I have encountered one problem I need help with. If I am looking at the contact info of John Doe in my "People" and I select, "Send mail" I am routed to an e-mail compose screen. The "To" field is automatically populated with the following:

    "<mailto:doe>, <John <john_doe@gmail.com>>

    Then, of course when I try to send, I get a "Recipient Error: The address <mailto:doe> is invalid."

    I know nothing about coding so this is all foreign to me. Any help here?

    Thanks.
     

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  2. necosino

    necosino Android Expert
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    Open your contact and edit his e-mail field to remove the mailto:doe tag so that it's just John_Doe@gmail.com.
     
  3. jiggiddi

    jiggiddi Lurker
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    It does this for every contact, and none of the e-mail addresses include the mailto tag.
     
  4. necosino

    necosino Android Expert
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    Are you using the stock e-mail client?
     
  5. jiggiddi

    jiggiddi Lurker
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    I use the Gmail app.
     
  6. vzw+google+htc=:)

    vzw+google+htc=:) Android Enthusiast
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