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General Recording failed

Discussion in 'Android Devices' started by PlugKnocker, Aug 9, 2013.

  1. PlugKnocker

    PlugKnocker New Member
    Thread Starter
    5

    Nov 17, 2011
    1
    0
    5
    Having this issue on my Samsung Galaxy S4.
    When using the video camera a message comes up "Recording failed" Select OK and the camera app exits.
    Anyone seeing this issue?
     

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  2. SebaKL

    SebaKL Well-Known Member
    113

    Oct 4, 2011
    746
    226
    113
    Interactive Designer/Developer
    Kuala Lumpur, Malaysia
    Haven't experienced, but came across people on other forums who did.

    How long do you have this phone? Was it out the box problem? Or just started happening?

    First, I would did the basic; "Clear Data". Open application manager, view ALL, find Camera app, open and press the "Clear Data" button. Test the camera.

    Then I would download Nexus camera, to verify whether it's a software or hardware problem. If you can make photos with Nexus cam, then perhaps Factory Reset could fix that. You might also try connecting to KIES and see if there are any firmware upgrades.

    If the camera doesn't work after data clearing, Nexus cam test and firmware update, there is a chance your device is faulty. I would take it back and claim warranty.

    Let us know what's the outcome of your tests.

    cheers
     
    shmn likes this.

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