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Support Records of any Devices ever activated on a customer account

Discussion in 'Android Devices' started by Debie, Oct 16, 2017.

  1. Debie

    Debie Lurker
    Thread Starter
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    Oct 16, 2017
    2
    0
    15
    Female
    Bremerton Washington
    Does anyone know how to find a list of any/all android devices that have ever been activated by a cell service provider on the customers account? Or
    1)History of devices on an account?

    2)Items purchased from and activated by the provider?
    I'm having an issue with a cell manufacturing company regarding warrantee, and my providers inability to provide any proof of purchase for the device.
    Basic issue Re: I did a "HARD RESET" on my phone cuz it was clogged with excess data from games etc...
    But didn't realize about some new security feature, so now I'm unable to get past a screen that says "enter the email associated with this device"
    It won't recognize either mine nor my husbands emails, and warrantee expires in 2 weeks.
    I've called my provider. Asked for a copy of reciept, or a list of androids I'd be purchased AND HAD activated thru them, but was argued with, then rudely interrupted and cussed out and told to leave the store.
    I've called the phone manufacturers who refuse to send the packing slip unless I'm able to show any proof of purchase or sales reciept.
    I ASSUME A LIST OF ITEMS THAT WERE AT ANY POINT CONNECTED TO/ON MY ACCOUNT SHOULD BE AVAILABLE FOR ME, THE CUSTOMER, WHO PAYS THE BILL....
    Can
    Anyone
    Help
    Please!!!
     

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