recovering Photos from encrypted phone

[tramachine]

My Father was finally forced to upgrade his phone when the screen stopped registering touch. The problem is that he had taken several photos and didn't back them up :\ normally it wouldn't be a problem to pull the photos off however his phone had to be encrypted because of his work. Now I am stuck that when you boot the device it wants his encryption passcode but we cant put it in since the touchscreen no longer works. The computer also can,t access it due to the encryption. I tried replacing the screen but it appears it's not a problem with the digitizer but that it's on the motherboard itself, so the fixing the screen to put in the passcode is a no-go.

any ideas how to get through the encryption to recover the pics?

 

[svim]

Retrieving those photos at this point isn't a viable option. It's hard enough to get photos off a phone's internal storage even when it's not encrypted, consumer recovery utilities are a hit-or-miss solution to begin with. There are commercial services, like DriveSavers, that have very good track records on retrieving data off phones as they will dis-assemble the phone and can work directly on the NAND flash chip itself, but you're going to be spending a lot (in the thousands of dollars) for the service.
Maybe write this off to experience and from now on going forward use an app like the Google Photos app, which will automatically back up his photo library into his online Google account.
https://play.google.com/store/apps/details?id=com.google.android.apps.photos&hl=en

 

[lunatic59]

If your only problem is not being able to enter the password, get yourself a USB OTG adapter and plug in a mouse. Then you'll get a cursor on the screen to control the phone. If everything else works, just turn on photo sync and they'll be saved to the cloud.

 

[tramachine]

Thank you for that idea, I have an of adapter on the way so hopefully that will help I'll keep you updated.

 

[tramachine]

The OTG usb adapter was the way to go thank you lunatic59 you just saved a bunch of precious family photos

 

[lunatic59]

Great news!

Even a broken clock is correct twice a day.

 

[today]

THIS is why forums are so great.