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Recurring email notification fix?

Discussion in 'Android Lounge' started by Mutak94, Oct 21, 2019.

  1. Mutak94

    Mutak94 Newbie
    Thread Starter

    Hi all,

    I have Sony Xperia L3 with all the latest software updates. Ever since I bought the phone, I am dealing with an annoying problem with email notifications. I am using the stock email app that came with the phone. I have set my notifications to push in the settings.

    As far as I know, push notifications means that you should get the notification when the mail arrives. Right? This is what happens for me. However, if I don't read the mail instantly and if I don't dismiss the notification, every so often (approx. 3-4 times per hour) my phone will notifiy me again that this mail has arrived. I hear the notification sound and I think that I received another mail or a message, but there's nothing new on screen - just the old mail.

    This stops happening if I dismiss the notification but sometimes I need the notification to remain on the screen so that I don't forget to reply to the mail.

    I don't think this has anything to do with mail servers - I have two mail accounts since I work for two companies and this happens with both accounts. The companies use different servers for mail (Bluehost and Dreamhost). Is there any way to get rid of this annoyance?
     



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  2. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Have you checked its settings, and System Settings, for something like a 'reminder' feature? That's what it sounds like to me.

    Are you open to using a different e-mail app?
     
  3. Mutak94

    Mutak94 Newbie
    Thread Starter

    Thank you for your suggestion! I was unable to find any sort of a reminder feature anywhere in the settings...

    I have noticed that, if there are notifications from other apps also present when this happens, the email notification shifts rapidly to the last place in the notifications bar and then resurfaces back on the first place and at this time, notification sound can be heard. This all happens very quickly, 1 second is the max duration

    Unfortunately I am not open to using other apps, everything else with this app is completely fine and I do not want to clutter my phone with apps
     
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