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Support Red Triangle on trying to do system update

Discussion in 'Android Devices' started by dizzyrj, Sep 14, 2012.

  1. dizzyrj

    dizzyrj New Member
    Thread Starter

    Sep 14, 2012
    My insurance company sent me a HTC sensation with ICS on it after my old HTC Desire S was stolen.
    It popped up with a message saying an update was available so I downloaded the update and it went to the screen with a phone with a green circle then it suddenly changed to a phone with a red triangle. I can not get rid of it until I remove the battery and turn it back on then goes back to normal.

    Not sure how to go about updating it. Has a customer firmware been installed on this phone? If so how do I put it back to the stock UK/Europe firmware, Or send it back to the insurance company?

    I am a complete android Noob, Don't have a clue on how to do anything with it.


  2. paulrh

    paulrh Well-Known Member

    Apr 18, 2011
    Not the UK
    5. When you get to the screen with the red

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