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Support Red Triangle on trying to do system update

Discussion in 'Android Devices' started by dizzyrj, Sep 14, 2012.

  1. dizzyrj

    dizzyrj Lurker
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    Sep 14, 2012
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    My insurance company sent me a HTC sensation with ICS on it after my old HTC Desire S was stolen.
    It popped up with a message saying an update was available so I downloaded the update and it went to the screen with a phone with a green circle then it suddenly changed to a phone with a red triangle. I can not get rid of it until I remove the battery and turn it back on then goes back to normal.

    Not sure how to go about updating it. Has a customer firmware been installed on this phone? If so how do I put it back to the stock UK/Europe firmware, Or send it back to the insurance company?

    I am a complete android Noob, Don't have a clue on how to do anything with it.
     

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  2. paulrh

    paulrh Member
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    Apr 18, 2011
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    Not the UK
    5. When you get to the screen with the red
     

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