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Support Red triangle prob.

Discussion in 'Android Help' started by Cristina Simpson, Feb 18, 2016.

  1. Cristina Simpson

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    Exclamation in triangle is one one addy in my list of friends to msg. I can't make it go away.
     

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  2. Hadron

    Hadron Smoke me a kipper...
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    Sorry, are you saying that this is appearing in your list of contacts? Just want to be clear, as I'm not 100% sure what you are seeing.
     
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  3. Cristina Simpson

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    Yes, I'm very old school and need lots of coaching, sorry
     
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  4. Hadron

    Hadron Smoke me a kipper...
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    So do you have the normal contact data for that person? I'm trying to work out whether this is some error message (which I've never encountered before) or whether it's just their contact photo that is appearing as a red triangle/exclamation mark?

    If the latter it's possible that they've actually set that as a contact image in their Gmail/G+ or Facebook (same as I'm using a photo from a British comedy from the 1990s as my image here) and the phone has uploaded it and used it in your contacts app. These phones do that type of thing.
     
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  5. Cristina Simpson

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    Thank you I will try uploading a new picture and see if that helps thank you very much
     
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  6. Cristina Simpson

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    Ok, I got totally lost just trying to erase the contact pic. No clue what I'm doing. I don't blame you for a " no reply " thank you
     
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  7. Hadron

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    I'm not here real time, just dipping in and out while doing other stuff, so I can easily go quiet for a while without it meaning anything ;)

    On my phone the way I'd change a contact pic would be to view the contact then tap on the picture - I have a little icon in the bottom corner of the picture if I do that, but it may be different on yours because different manufacturers do different things with their contacts apps.
     
  8. Cristina Simpson

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    My Android ultra won't let me tap pic to change. Mine only pops up " join" or. " dicard"
     
  9. Hadron

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    Interesting. And this is while looking at the specific contact (rather than the list)?

    "Join" could mean that it thinks this contact is a duplicate and is offering to merge them?

    Unfortunately I have to go offline for the night now ('tis midnight where I am). Hopefully someone else will have an idea.
     
  10. Cristina Simpson

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    Thank you so much Hadron , nite!
     
  11. KOLIO

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    Here's the user manual pdf for (what I believe to be) your device.
    Go to page 29 for contacts,perhaps this may be of help:

    http://www.verizonwireless.com/support/droid-ultra/

    https://docs.google.com/viewer?url=...imedia/mim/droid-ultra/droid-ultra-manual.pdf
     
  12. SavageRobot

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    I'm wondering if the red triangle is actually in the messaging app or in the contacts app. If it's in the messaging it probably means there is a message somewhere in that persons thread that failed to send.
     
  13. Xavier Black

    Xavier Black Android Enthusiast
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    That's exactly what it means..the message you tried to send fail due to an error server or connectivity issue..if you press the triangle the message is gonna try to be sent again, let me know..
     

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