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Red triangle when trying to updat to 2.3

Discussion in 'Android Devices' started by billsguitar, Dec 24, 2011.

  1. billsguitar

    billsguitar Lurker
    Thread Starter

    Hey all first off happy christmas to you all :) well I seem.to have this dreaded red triangle when trying to install Android v 2.3... yesterday my phone said that the new updat 2.3 was available for dl so happily I downloaded it but everytime I try my phone shuts down as normal then starts the install but when the green bar is about a third of the way across it stop and the red triangle appears.. I have tried hitting the volume key and power button method but same problem.. I even deleted lots of apps etc.. off my phone to allow for more memory.. so any ideas what the issue is? as this is an official download I thought my phone would just install with no issues.. :(
     



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  2. Tyseyh

    Tyseyh Android Expert

    Not really sure, last resort would be factory reset then try again.
    I assume you're not rooted?
     
  3. billsguitar

    billsguitar Lurker
    Thread Starter

    Sorry to sound dumb but rooted?
     
  4. Tyseyh

    Tyseyh Android Expert

    If you don't know what rooted it, it's safe to say you probably ain't.
    The "looking to root " guide explains what is is exactly.

    Think of it as the first step to unlocking the full potential of the phone
     
  5. billsguitar

    billsguitar Lurker
    Thread Starter

    Did a factory reset but the update is still not installing.. :(
     
  6. Nasalhair

    Nasalhair Guest

    Unless I'm imagining the last 6 months or so HTC didn't actually push 2.3 out to Desire users - if you wanted it you had to download a RUU (installer, basically) from the HTC Developers website and install that, which completely wiped your phone - it didn't happen over the air.

    Prior to this HTC pushed out an OTA update for 2.2 which failed (red triangle) if your handset was debranded - that's debranded via the goldcard method, not unbranded as handsets sold sim free are. It could be that your handset has been debranded either by you or a previous owner and as a result the update has failed.

    Why not download the 2.3 RUU and install that, after backing up all your data & settings? Or, alternatively, go down the rooting and custom ROM route.
     
    Tyseyh likes this.
  7. fv1620

    fv1620 Newbie

    Same thing just happened to me. I have done updates when invited to do so from time to time with no problem.

    Anyway I found a red triangle thread on another forum from August 2010. The solution was to press + volume & on/off switch.

    That took me to a screen of small text, saying amongst other stuff which meant nothing to me that the update had failed.

    Using + & - to navigate the options. I chose "reboot" from the top of the list & clicked on/off.

    It rebooted as if nothing had happened.

    So should I try updating again? Have others updated satisfactorily? I was quite happy before updating, so for the moment I think I'll side step an update, unless I'm really missing out on something!
     
  8. billsguitar

    billsguitar Lurker
    Thread Starter

    Yea did the same as you, I just rebooted and update was gone and think I will do the same as in step aside and see has anyone else had this issue. Glad its not just me ...and thanks for your reply :) so anyone else have this problem?
     
  9. billsguitar

    billsguitar Lurker
    Thread Starter

    This update is from my phone setting check update.. ? So its an official update for something I presume?
     
  10. SUroot

    SUroot Extreme Android User

    Yep, but its not 2.3. This is not available OTA. What software version are you on currently? And like nasal hair mentioned, did you debrand?

    Info, info, info.

    Thank you..
     
  11. billsguitar

    billsguitar Lurker
    Thread Starter

    Sorry a newbie here lol um im using 2.2 um not sure what debrand is so I guess I havnt...when I get the update it says "system enhancment" its about a 20 megabyte dl..
     
  12. SUroot

    SUroot Extreme Android User

    Did you buy the phone new? Whats the software version in settings>About phone?
     
  13. billsguitar

    billsguitar Lurker
    Thread Starter

    Yup bought the phone new.. my software info is
    Android 2.2
    Baseband version:32.49.00 etc..
    Kernel version : 2.6.32 etc..
    Build number :2.14.207 etc..
    Software number: 2.14.207.3
    Webkit : 3.1
     
  14. SUroot

    SUroot Extreme Android User

    Oh right, its an O2 phone then.

    Could just be that the update is broken. Wouldnt worry about it. O2's updates generally break things anyway. It wont add anything youll care about.
     
  15. billsguitar

    billsguitar Lurker
    Thread Starter

    Ahh ok lol thanks:) im interested in reading more about rooting.. seems my phone has a lot more potential?
     
  16. SUroot

    SUroot Extreme Android User

    You should certainly read the faq's in the root forum to get an idea what its all about. Mainly itgs about getting more app space. If its just thej latest OS you want, that can be achieved without rooting.

    One thing I would say is read, read, read...
     
  17. billsguitar

    billsguitar Lurker
    Thread Starter

    Thanks again fir your help :) yea its the OS im interested in updating.. where is the best place to start?
     
  18. fv1620

    fv1620 Newbie

    Yes I also bought my Desire new, had it 18 months. Previous upgrades/updates (what's the difference?) have been ok.

    I'm on O2, so its O2 that's poking its nose in. Had been expecting my Wildfire to get a similar sort of thing, but that's on Vodaphone so should be alright :)
     

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