https://samsung-firmware.org/download/GALAXY S6/86b0/VZW/G920VVRU4BOK7/G920VVZW4BOK7/ i've downloaded the rom from that sight posted above. Are the instructions True and that easy? Phone seems to have the download mode mentioned. I just got the phone so this will be the first time. I've got virus issues. So i want to do a wipe and reload and NOT the factory reset. Second. is there a way to back up the apps and what not so that when i get the phone reloaded. I can just do a restore. Or do i still have to go the old fashioned route and manually install 1 by 1? My note2 had the same problem and it seemed to be in the hardware as that phone got wiped many times. I'm hoping that's not teh case with this new phone. And i'll probably be doing multiple wipes till i can hopefully trace the problem to one particular app or decide if this is a verizon issue. My sprint note2 has the same apps as my verizon note2. But it don't have a virus. So I'm thinking verizon is screwing around with my phones somehow. I've had this virus problem since the day i bought my verizon note2. I thought my problems were solved with the s6, but, here i am. 4 weeks later. and out of the blue. it's back. And i've installed no updates or new apps over the past week. It appears to have popped back up 2 days ago. Thanks.