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renewal grace period

Discussion in 'Virgin Mobile' started by testeraf, May 19, 2012.

  1. testeraf

    testeraf Well-Known Member
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    I just bought a used Virgin Mobile phone (my first smart phone) that has the $25/month plan.

    Do I have to top up by the date next payment is due or is there a grace period before I would lose the $25/month plan? Thanks.
     

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  2. thebryceee

    thebryceee Android Expert
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    There is no grace period. They will shut off your service at midnight the day after your bill is due (that night going onto the next)
     
  3. testeraf

    testeraf Well-Known Member
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    So I'll lose my phone number and the $25/month plan if I don't pay by midnight the day after my bill is due?
     
  4. Seanette

    Seanette Android Expert
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    Don't know about the plan, but I once had to let mine go to the day after payment was due (payday was that next day), and once I made the payment, everything came right back.
     
  5. agentc13

    agentc13 Daleks Über Alles
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    They will hold your number and plan for either 60 days or 6 months (can't remember which).
     
  6. thebryceee

    thebryceee Android Expert
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    Should be 90 days.
     
    agentc13 likes this.
  7. testeraf

    testeraf Well-Known Member
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    I'm searching the Virgin Mobile site for more information about a 'grace period.' I must be using the wrong search terms. Any suggestions?
     

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