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Support Replacement battery

Discussion in 'Android Devices' started by bberryhill0, Feb 21, 2011.

  1. bberryhill0

    bberryhill0 Android Expert
    Thread Starter

    I think the battery in my 13 month old Eris is dieing so I called Verizon to ask about a replacement. If I had called last month the battery would have been covered by Asurion. Since I called after the one year warranty expired I can get a new one for $39.99. When I said I would probably be switching carriers when my contract was up she offered me 20% off. The rep assured me that smartphone batteries last more than a year and a half, hers is still fine. She also recommended letting the battery run down as far as possible before charging to extend its' life.

    I'm going to run my battery down to shut off just because some people recommend it. This topic should probably be stickied to encourage Eris owners to call Verizon BEFORE their warranty runs out.
     

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  2. metlcat

    metlcat Android Enthusiast

    bberryhill0 likes this.
  3. bberryhill0

    bberryhill0 Android Expert
    Thread Starter

    I think I've only flashed 4 ROMs in a year. From what I've read it's supposed to help to run the battery down to shut off and then charge it back to full before turning the phone back on. Kind of a pain if you use the phone every day but worth a try. This is going to become a serious issue over the next year as Eris owners wait for their ne2.
     
  4. doogald

    doogald Extreme Android User

    Meh, I think that's voodoo guesstimation myself. You can try wiping stats, but also realize that LiOn batteries do degrade as they are used, especially when they are used and charged as heavily as smartphones are.

    Still, do the battery wipe first. Ignore all the stuff that tells you the "magic sauce" you are supposed to use and just use the phone normally. You may want to wipe stats whenever you change ROMs.

    Also remember if you are booting into Recovery a lot that this does tend to drain the battery faster than just normal use. Though yesterday I was in Recovery and my phone went from 85% to 72% in that quick time in Recovery, but my phone stayed at 72% for a good hour after that. The battery meters are not always perfect about the guesses that they make.
     
  5. bberryhill0

    bberryhill0 Android Expert
    Thread Starter

    Battery wipe?
     
  6. doogald

    doogald Extreme Android User

    Restart the phone in Recovery
    Go to the wipe menu
    Wipe battery stats
    Reboot the phone

    It's probably a good idea to charge the Eris fully before doing this, and leaving it powered as you wipe stats, but disregard anybody who says that you must then drain it until it shuts down completely. First, it won't matter that much - just use the phone as you normally would. Second, I've read posts by people who drained their phones until it shut down and then had problems.
     
    bberryhill0 likes this.
  7. bberryhill0

    bberryhill0 Android Expert
    Thread Starter

    On my Q9c I tried the drain the battery until shutdown then turn the phone on again until shutdown as recommended in the XDA thread above. FAIL! I had to use my old Q external charger to get the battery back. Letting the phone run until shutdown doesn't cause problems but further abuse will.
     
  8. dracozny

    dracozny Android Enthusiast

    having to keep my phone on in an emergency even at the 5% warning message i can tell you its not worth the pain and hastle of letting your phone discharge till dead, now it says its always charging for days on end, and even says its discharging while its plugged in. total PITA, resetting battery stats and swapping battery didnt even resolve the issue. so take it from me dont do that!
     
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