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Replacement phone from Asurion question?

Discussion in 'Sprint' started by 1evouser, Dec 6, 2010.

  1. 1evouser

    1evouser Lurker
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    I just got my replacement phone in from Asurion and was wondering if I could keep the the old battery, that way I would have 2 batteries :D. I looked at the instructions and it says to place the damaged or defective phone in the envelope, no where does it talk about the battery or accessories, so technically I could keep the battery right? Also, the envelope is so small that there is no way I could fit the charger in it, so I guess I get to keep the charger. I was wondering if anyone has kept their old battery without any problems, I dont want to get charged the non refundable 500 dollars for not returning the battery. Any advice would be appreciated.
     

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  2. marctronixx

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    return the battery and the phone. its recommended to let the battery discharge before shipping.
     
  3. BenChase7

    BenChase7 Android Expert
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    about a year ago I had a phone replaced through Sprint insurance/Asurion, and I noticed the same thing as you. I thought about keeping the battery... but, I ended up sending the battery and phone back. However, I did keep the charger. I know its tempting, bud I'd just play it safe and send back the battery. You can find spare batterys for next to nothing online.
     
  4. 1evouser

    1evouser Lurker
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    After reading the return envelope, it says to only return the phone not the battery or accessories. So I can keep the battery and charger :D. So to any body that breaks their phone and puts a claim through asurion keep your battery and charger.
     
  5. batgeek

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    my puppy ate the battery and the SD card in my gf's Epic, so i didn't even have a chance to send those back with the phone.
     
  6. jasonacg

    jasonacg Well-Known Member
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    I just did an exchange about two months ago, and the instructions said to return only the phone. It came with another SD card and battery in the package, so I now have a spare of each.

    Now if only I had an external charger for that other battery...
     

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